Return & Exchange Policy

We want you to be completely satisfied with your purchase from My Site. If for any reason you are not happy with your order, we accept returns within 7 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. You will be responsible for the return shipping costs. Once we receive your returned item, we will process your refund within 5-7 business days. If you would like to exchange your item, please contact us and we will be happy to help you. Please note that personalized and custom items are not eligible for returns or exchanges.